Convert a channel to the new Chat workspace (Edify App)

Edify App > Chat > Convert a channel to the new Chat workspace (Edify App)

This article explains how to migrate a deprecated channel and direct message from the Chat (Deprecated) workspace to the Chat workspace in Edify App.

This guide is only applicable to Edify users that have access to the Chat workspace before the release of the new version of Edify Chat.

Steps

1. Navigate to the Chat (Deprecated) workspace.

2. Click on the channel you want to migrate to the Chat workspace.

3. Notice the channel has a notice banner across the top of the chat feed to notify you that the channel is now read-only.

4. To start the process of converting the channel, click the Convert to New Chat Channel button.

5. Upon clicking the Convert to New Chat Channel button, Edify displays the Convert to New Chat Channel alert modal that explains what to expect from the conversion process.

6. When you’re ready to process the conversation, click the Convert button.

7. Upon clicking the Convert button, Edify will execute all actions mentioned in the Concert to New Chat Channel.