Route calls to a forwarding number
(Edify App)

Edify App > Profile and Call Settings > Route calls to a forwarding number (Edify App)

This article explains how to route calls to a forwarding (FW) number in Edify App.

Steps

1. Log into Edify App at app.edify.cx.

2. Open the Settings menu.

3. Select Edit Profile.

4. Click the Call Settings tab.

5. Navigate to the Voice container.

6. Open the Extension Calls Route To menu.

7. Select Forward Number.

8. Open the Queue / Ring Group Calls Route To menu.

9. Select Forward Number.

10. Click the Save button.