Enable or disable user queue access (Edify Console)

Edify Console > Account > Users > Enable or disable user queue access (Edify Console)

This article explains how to enable or disable a user’s access to a queue.

Steps

1. Log into Edify Console at console.edify.cx.

2. Navigate to Account > Users.

3. Select the user you want to enable or disable queue access for.

4. Scroll down to the Queue Permissions container.

5. Click the pencil icon in the top-right corner of the container.

6. Scroll to the queue(s) you'd like to enable or disable queue access for.

7. Click the queue access toggle.

  • Green indicates that access is enabled.

  • Red indicates that access is disabled.

8. Click the Save button to save your changes or the x button to cancel.