Configure the Translate workflow module (Edify Console)

Edify Console > Workflows > Workflow modules > Configure the Translate workflow module (Edify Console)

This article explains how to configure the Translate workflow module in Edify Console.

When working in this module, you can either set, add, or remove the target language. For the module. The target language is the language that inbound communication will be translated to.

In this article

Set Source Language menu

  1. Double click the Translate module you want to modify.

  2. Open the Source Language menu.

  3. Select the language option that suits your needs.

  4. Click the Save button.

Add Target Languages

  1. Double click the Translate module you want to modify.

  2. Click into the Target Languages field.

  3. Select the language that you need. .

  4. Optional: add additional languages by repeating steps 2-3.

  5. Click the Save button.

Remove Target Languages

  1. Double click the Translate module you want to modify.

  2. Navigate to the Target Languages field.

  3. Click the x (delete) icon to the left of the language you want to remove.

  4. Optional: repeat step 4 as needed.

  5. Click the Save button.