Managing status for Edify EX users course


Edify status for EX users

Time: 20 minutes

Description: In this course, you'll learn about Edify's two statuses: user status and CX status. You'll practice how to manage both statuses simultaneously to alert your organization of your general availability and alert Edify of your availability to manage interactions.

NOTE: For more ease of use, the modules have been consolidated into one course. Before this page listed out each module.