Role-based Learning Paths

Learning paths

Check out these learning paths based on your role or the feature you want to learn about.

Office users

Learning path for Edify EX users to learn the unified communication features.

Queue users

Learning path for Edify CX users to learn about queue and managing interactions.


Learning path for Edify CX managers for coaching in Queue and using Analytics.


Learning path for admin users to learn how to configure the account.


Developer learning path

Learning path for admins and developers for getting started with using Edify APIs.

Coming soon!