Table: Transcription Both (App)

This article contains column documentation for the Transcription Both table in the Analytics workspace in App. 

In this article

Overview

The Transcription Both table contains transcription information about both parties on an interaction (both the queue user and the customer).

This table contains the transcription text of both parties on the call, as well as a unique identifier for each transcription record.

Data sources using this table

This table is available in the following data sources. Click any of the links below to learn more about the data source, including its purpose and any other associated tables. 

• Interactions

Column descriptions

This section alphabetically lists and describes each of the columns in the Transcription Both table.