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    • Overview: Workspaces of Edify App
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  • Home
  • Get started
  • Edify App
    • Overview: Workspaces of Edify App
    • Queue
      • Interactions
    • Analytics
    • Dashboards
    • Status
    • Softphone
    • Team View
    • Chat
    • Profile and Call Settings
    • Mobile
    • Workflow Replay
  • Edify Console
    • Overview: Workspaces of Edify Console
    • Account
    • CX
    • Numbers
    • Workflows
    • Queues
    • Objects
  • Edify API
  • Training
  • Learning center
    • Edify release notes
    • What's new
  • More
    • Home
    • Get started
    • Edify App
      • Overview: Workspaces of Edify App
      • Queue
        • Interactions
      • Analytics
      • Dashboards
      • Status
      • Softphone
      • Team View
      • Chat
      • Profile and Call Settings
      • Mobile
      • Workflow Replay
    • Edify Console
      • Overview: Workspaces of Edify Console
      • Account
      • CX
      • Numbers
      • Workflows
      • Queues
      • Objects
    • Edify API
    • Training
    • Learning center
      • Edify release notes
      • What's new

Chat

Edify App > Chat

In Edify App, the Chat workspace allows you to collaborate with your coworkers and message with external phone numbers.

Chat

Overview: Chat workspace

Chat channels

Overview: Channels in Chat

Overview: Quick Actions menu in Chat

Add or remove channel members in Chat

Archive a channel in Chat

Create a channel in Chat

Favorite or unfavorite a channel in Chat

Rename a channel in Chat

Join a channel in Chat

Leave a channel in Chat

Modify conference settings for a channel in Chat

Mute or unmute a channel in Chat

Open user profile from channel in Chat

View channel user list in chat

Chat messages

Overview: Direct messaging in Chat

Archive a direct message in Chat

Create a direct message in Chat

Delete a delivered message in Chat

Edit a delivered message in Chat

Modify a direct message in Chat

Send a message in Chat

Open an SMS sent to your DID in Chat

Emoji

Add or remove emoji reactions

View emoji reactions by user

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