Account

The Account Settings workspace in Edify Console is where you can edit the basic information about your organization's Edify account.

The Users workspace in Edify Console is sub-divided into several containers that allow you to configure users on your Edify account.

The Reasons workspace in Edify Console is where admin can create status messages for all users on their account.

Team View workspace in Edify Console is where admins can create teams and add queue users to teams.

In Edify, a location is an organizational tool for grouping a subset of users on your account.

You can create ring groups in Edify Console to group of users and / or phone numbers that all ring at the same time.

The IP Endpoints workspace in Edify Console is where you can manage physical desk phones tied to your business' account.

The Integrations workspace in Edify Console is where you can manage all of the CRM or database connections to your business’ account.