Table: Transcription Customer (Edify App)
This article contains column documentation for the Transcription Customer table in the Analytics workspace in Edify App.
In this article
The Transcription Customer table contains transcription information about the customer on an interaction.
This table contains the transcription text of the customer, as well as a unique identifier for each transcription record.
Data sources using this table
This section alphabetically lists and describes each of the columns in the Transcription Customer table.
Text - Customer
Contains the transcribed text of the customer’s portion of the interaction.
Transcription Id - Customer
Contains the unique identifier of the transcription record.