Table: Transcription Customer (Edify App)

Edify App > Analytics > Table: Transcription Customer (Edify App)

This article contains column documentation for the Transcription Customer table in the Analytics workspace in Edify App.

In this article

Overview

The Transcription Customer table contains transcription information about the customer on an interaction.

This table contains the transcription text of the customer, as well as a unique identifier for each transcription record.

Data sources using this table

This table is included in the following data sources. Click any of the links below to learn more about the data source, including its purpose and any other associated tables.

Column descriptions

This section alphabetically lists and describes each of the columns in the Transcription Customer table.

Text - Customer

Contains the transcribed text of the customer’s portion of the interaction.

Transcription Id - Customer

Contains the unique identifier of the transcription record.