Create an outbound email in Queue
(Edify App)

This article explains how to create an outbound email in Queue in Edify App.

Steps

1. Log into Edify App at app.edify.cx.

2. Open the Queue workspace.

3. Select Home from the Queue menu.

4. Open the outbound queue menu.

5. Select the queue you want to create the interaction from.

6. Click into the Create Interaction field.

7. Enter the destination email address.

8. Select Email from the interaction type menu.

10. Select Email.