Accept an interaction (App)

App > Queue > Interactions > Accept an interaction (App)

This article explains how to accept an interaction in App.

In this article


You’re able to accept interactions when you meet the following criteria:

Once these criteria have been met, you can receive an interaction at any time. This article explains how to accept an interaction.


1. Once you’re logged into a queue, wait until you receive an interaction.

2. When you receive an interaction, you’ll be notified with a ringing sound and a bar on the top of your screen.

3. Click the Accept button to accept the interaction.