Create an outbound fax from an interaction
(Edify App)

This article explains how to create an outbound fax from an interaction in Edify App.

Steps

1. Log into Edify App at app.edify.cx.

2. From a live interaction, click the feed tab.

3. Click the fax button.

4. Click into the To field.

5. Enter the destination fax number.

6. Open the From menu.

7. Select the appropriate fax number provisioned to your Edify account to send from.

8. Click into the Subject field.

9. Enter the subject of the fax message.

10. Click into the Comments field.

11. Enter your comments about the fax message.

12. Click Choose File.

13. From your computer files, select the .pdf or .tiff file you want to fax to the destination number.

14. Click Send Fax.