Hang up a call on an interaction
(App)
App > Queue > Interactions > Hang up a call on an interaction (App)
This article explains how to hang up a call on an interaction in App.
Steps
Steps
1. From an active interaction, click the customer details tab.
2. Navigate to the interaction controls.
3. Click the hang up button.
Note: The interaction is still open and active, but the voice call has been disconnected.