Set Home list reload interval in Queue (Edify App)

Edify App > Queue > Set Home list reload interval in Queue (Edify App)

This article explains how to set the Home list reload interval in Queue in Edify App.

The Home list reload interval tells Edify how often to fetch the latest interaction information.

Steps

1. Log into Edify App at app.edify.cx.

2. Navigate to Queue.

3. On the Queue Home list, open the reload interval menu.

4. Select one of the options:

Note: When this option is selected, Edify updates the list every 5 minutes.