Route calls to a forwarding number
(Edify App)

Edify App > Settings > Call Settings > Route calls to a forwarding number (Edify App)

This article explains how to route calls to a forwarding (FW) number in Edify App.

Steps

1. Log into Edify App at app.edify.cx.

2. Open the Settings menu.

3. Select Edit Profile.

4. Click the Call Settings tab.

5. Navigate to the Voice container.

6. Open the Extension Calls Route To dropdown and select Forward Number.

7. Open the Queue/Ring Group Calls Route To dropdown and select Forward Number.

8. Enter the forwarding number into the External Forwarding Number field.

9. Click Save.