Change softphone audio settings
(App)

This article explains how to change softphone audio settings in App.

In this article

Change microphone settings

1. Log into App at app.avaya.cx.

2. From a live call, open the audio settings menu.

3. Select the microphone option to switch to your desired microphone.

Mute your microphone

1. Log into App at app.avaya.cx.

2. From a live call, click the microphone button. The button turns blue with a slash through it to indicate it is muted.

3. To unmute, click the blue microphone button. The button turns white to indicate it is unmuted.

Change speaker settings

1. Log into App at app.avaya.cx.

2. From a live call, open the audio settings menu.

3. Select the speaker option to switch to your desired speaker.