Create a chat with a coworker from the softphone directory (Edify App)

Edify App > Softphone > Cream a chat with a coworker from the softphone directory (Edify App)

This article explains how to create a chat with a coworker from the softphone directory in Edify App.

Steps

1. Click the softphone icon to open the workspace.

2. Click the directory button to open the directory workspace.

3. Search or scroll to the user you want to chat with.

4. Click the UC chat icon located in the user's contact option.

5. Open the chat workspace in Edify App.

6. Notice the direct message has populated to your chat screen.

7. Proceed with messaging.