Create an outbound call from softphone (Edify App)

Edify App > Softphone > Create an outbound call from softphone (Edify App)

This article explains how to create an outbound call from the softphone in Edify App.

In this article

Overview

In Edify App, the create call workspace within the softphone is available to all users. The softphone is where you can:

Use the labeled graphic in the section below to learn more about the softphone workspace.

Note: For users that prefer to only use their deskphone for managing calls, turn off the softphone feature on your account.

Visual breakdown

Create an outbound call

1. Log into Edify App at app.edify.cx.

2. Click the softphone icon.

3. Click either the dialing field or the keypad.

4. Enter the number into either the dialing field or the keypad.

5. Click the create call button to start the call.

6. Listen for the call to connect.