Mark call notifications as read or unread (Edify App)

This article explains how to mark call notifications as read or unread in Edify App.

In this article

Clear all missed call notifications

1. Log into Edify App at app.edify.cx.

2. Click the softphone icon to open the workspace.

3. Click the call history tab.

4. Notice you have a missed call notification.

5. Click the Clear All Notifications button.

6. Notice that the red notification badge disappears from the call history tab.

Mark call notifications as unread

1. Log into Edify App at app.edify.cx.

2. Click the softphone icon to open the workspace.

3. Click the call history tab.

4. Navigate to the record you want to mark as "unread".

5. Click the call record icon.

6. Notice the icon turns red and the missed call notification counts update.