Search for a specific call record in Softphone (Edify App)
This article explains how to search for a specific call record in Softphone Edify App.
2. Click the softphone icon to open the workspace.
3. Click the call history tab.
4 Open the filter menu.
5. Select how you would like to filter your results:
6. Click into the search field.
7. Enter the applicable search data; either phone number or date.
8. Click the run search magnifying glass icon.
9. Notice the call history log updates to display results matching your search criteria.