Search for a specific call record in Softphone (Edify App)
This article explains how to search for a specific call record in Softphone Edify App.
Steps
Steps
1. Log into Edify App at app.edify.cx.
2. Click the softphone icon to open the workspace.
3. Click the call history tab.
4 Open the filter menu.
5. Select how you would like to filter your results:
To
From
Date
6. Click into the search field.
7. Enter the applicable search data; either phone number or date.
8. Click the run search magnifying glass icon.
9. Notice the call history log updates to display results matching your search criteria.