Enable or disable user custom status permission (Console)

This article explains how to enable or disable the user’s permission to be able to set a custom reason, which is the message portion of user status in Console.

Steps

1. Log into Console at console.avaya.cx.

5. Click the pencil icon in the top-right corner of the Status container.

6. Click the Custom Reason toggle to enable or disable the user’s ability to make a custom status.

• Green is enabled.

• Red is disabled.

7. Click the Save button in the bottom-right corner of the container to save your changes or the x button in the top-right corner to cancel.