Run a CNAM search in Numbers (Console)

This article explains how to run a CNAM (Caller Name Delivery) search in the Numbers workspace in Console.

The CNAM workspace allows you to enter a phone number to search for the caller ID that corresponds to the entered phone number (if a caller ID is available).

Steps

1. Log into Console at console.avaya.cx.

2. Navigate to Numbers > CNAM.

3. Enter a valid US-based telephone number into the Lookup Number field.

4. Click the Lookup button.

5. A list of results will be displayed below the search field.