Configure custom tabs for a queue (Edify Console)
In Edify Console, the Custom Tabs container under the Queues workspace is where you can add, modify, or delete Custom Tabs. Custom tabs let you display a website or application into the container in Edify App to be referenced during an interaction.
3. Select the queue you want to configure custom tabs for.
4. Navigate to the Custom Tabs container.
5. Click the pencil icon in the top-right corner of the container.
Add an Icon, Label, and URL for your custom tab.
Use the Allow permissions field to add iFrame permissions if they are needed for the page you want to display.
7. Click Save or click the x button in the top-right corner to cancel.