Configure queue voicemail settings (Edify Console)
This article explains how to configure the Voicemail container of a queue’s settings in Edify Console.
2. Navigate to Queues > Queues.
3. Select the queue you want to configure voicemail for.
4. Navigate to the Voicemail container.
5. Click the pencil icon in the top-right corner of the container.
6. Configure the voicemail container as necessary.
You can enable or disable voicemail for the queue, set a minimum recording length for the voicemail, set voicemail transcription, and decide what type of greeting your voicemail will have. See Overview: Voicemail container in Queues (Edify Console).
7. Click Save.