Create a report to list outbound international calls (App)

This article explains how to build a report to get a list of all outbound international calls created on your account in App.

Steps

This report uses the Outbound Call Data data source. Continue reading this section for steps on how to create the report.

See the screenshot below for an example of the final report:

1. Log into App at app.avaya.cx.

2. Navigate to Analytics.

3. Click the New Report button in the top-right corner of the screen.

4. Provide a name for the report in the pop-up modal and choose the Outbound Call Data data source.

Once you've created the report, you're ready to configure the groups and fields to list outbound international calls.

6. Click the Filters button to add a filter to the report.

a.    Add the filter:

To, Country != US (the country code is not equal to US)

b. Replace "US" with your appropriate country code.

7. Click the Build button in the top-right corner of the screen. Then, click Save.

8. The final report should look something like the screenshot below: