We've moved! Visit and bookmark catalyst.avaya.cx to see current content. This site is outdated.

Table: Inbound Call Data (App)

App > Analytics > Table: Inbound Call Data (App)

This article contains column documentation for the Inbound Call Data table in the Analytics workspace in App.

Overview

The Inbound Call Data table contains information about calls made from a remote source to your account.

Data sources using this table

This table is included in the following data sources. Click any of the links below to learn more about the data source, including its purpose and any other associated tables.

Inbound Call Data

Column descriptions

This section alphabetically lists and describes each of the columns in the Inbound Call Data table.

Call Id

Contains the unique identifier of the call associated with the inbound call data.

Caller Name

Contains the name of the caller. If no name is present, this value defaults to the phone number.

Caller Number

Contains the phone number of the caller.

Completed At

Contains the recorded date and time of when the call was completed.

Created At

Contains the recorded date and time of when the inbound call data record was created.

Duration

Contains the duration of the phone call (in seconds)

From, Country

Contains the two-letter country code (ISO 3166-1 alpha-2) of the sending party (the remote caller).

From, Country Calling Code

Contains the country calling code of the sending party (the remote caller).

From, E164 Format

Contains the phone number of the sending party (the remote caller) in E.164 format.

From, International Format

Contains the phone number of the sending party (the remote caller) in international format.

From, National Format

Contains the phone number of the sending party (the remote caller) in national format.

From, Number Type

Contains the type of phone number being used by the sending party (the remote caller).

Values you will see here include:

TF (toll free)
LI (local)

Id

Contains the unique identifier of the inbound call record.

Inbound Name

Contains the name of the phone number receiving the call. If no name is present, this value defaults to the phone number.

Inbound Number

Contains the phone number that is receiving the call.

Packet Loss, From Edify

Contains the total number of data packets sent from the Avaya.cx system to the remote party that were lost.

Packet Loss, To Edify

Contains the total number of data packets sent from the remote to party to the Avaya.cx system that were lost.

Packets Sent, From Edify

Contains the total number of data packets that were sent from the Avaya.cx system to the remote party.

Packets Sent, To Edify

Contains the total number of data packets sent from the remote party to the Avaya.cx system.

To, Country

Contains the two-letter country code (ISO 3166-1 alpha-2) of the receiving party (the Avaya.cx system).

To, Country Calling Code

Contains the country calling code of the receiving party (the Avaya.cx system).

To, E164 Format

Contains the phone number of the receiving party (the Avaya.cx system) in E.164 format.

To, International Format

Contains the phone number of the receiving party (the Avaya.cx system) in international format.

To, National Format

Contains the phone number of the receiving party (the Avaya.cx system) in national format.

To, Number Type

Contains the type of phone number being used by the receiving party (the Avaya.cx system).