Table: Workflow Session History (Edify App)
This article contains column documentation for the Workflow Session History table in the Analytics workspace in Edify App.
Overview
The Workflow Session History table contains information related to past workflow sessions.
In Edify, a workflow session is a unique instance of a workflow. A workflow can be triggered in two ways:
Event trigger (like a customer calling a phone number)
Schedule trigger (like a specific date arriving)
Once triggered (regardless of cause) a workflow session is created. The workflow session represents Edify processing through the individual modules of the workflow.
The Workflow Session History table tracks historical information related to workflow sessions. When an active workflow session finishes processing a module in a workflow, a record is created in the Workflow Session History table.
So, the Workflow Session History shows workflow sessions:
That have been entirely processed and completed; and,
The completed modules of sessions that are still in progress.
Data sources using this table
This table is included in the following data sources. Click any of the links below to learn more about the data source, including its purpose and any other associated tables.
Column descriptions
This section alphabetically lists and describes each of the columns in the Workflow Session History table.
Created On
Contains the recorded date and time of when the workflow session history record was created.
Msg
Contains text transcribed from the customer's voice on a call. This text is used by workflow modules like the Say + Intent module in workflows.
Path Number
Contains the order the workflow module was executed in the workflow session. The first module is “1”, the second module is “2”, the third module is “3”, etc.
Previous Workflow Item Id
Contains the identifier of the workflow items that preceded this workflow item.
Stt History Id
This field is obsolete.
Workflow Id
Contains the identifier of the workflow associated with the workflow session.
Workflow Item Id
Contains the identifier of the completed workflow item represented by the workflow session history record.
Workflow Session History Id
Contains the unique identifier of the workflow session history record. This field represents an individual module in a workflow session that has completed processing.
Workflow Session Id
Contains the identifier of the workflow session.
Workflow Version Id
Contains the identifier of the workflow session.