Overview: Mentions in Chat (Edify App)
This article gives an overview of Mentions in Chat.
Overview
Mentions let you directly notify a user in a channel or direct message (regardless of their notification settings in Chat).
Mentioned users will see the @ symbol followed by their name in gold text. Other users will see the @ symbol followed by the user’s name in blue text.
Types of Mentions
There are two types of mentions: User mentions and Channel mentions.
User
This type of mention includes a specific user’s name. The mentioned user will get a notification regardless of their notification settings. Other users will only get a notification if their notification settings are set to All.
Channel
This type of mention includes every user in the channel or direct message. All users will get a notification regardless of their notification settings.
Notification settings in Chat
There are two options for notifications in channels and direct messages: All and Mentions.
All - Get notifications and unread counts when anyone posts in a chat or direct message.
Mentions - Only get notifications and unread counts when you or the entire channel is mentioned.
Note: These settings also apply to mobile, but can only be changed on the desktop app.
See Change notification settings for channels and direct messages in Chat (Edify App).
View a user's notification setting
Open the Channel Members drawer to see a user's notification setting. If a user has their channel or direct message notifications set to Mentions they will have an @ to the right of their name.
