The Call Settings tab lets you customize settings for voice calls through the softphone and queues, if you’re a CX user. These settings are viewed and customized in the following containers:

• Voice

• Auto Answer

• WebRTC Audio

These settings (with the exception of Auto Answer) are also available for an admin to change in Console (Account > Users > [User]). The system respects the most recent updates to the settings.

Read more

• Overview: Profile Settings (App)