Enable or disable voicemail in Profile (Edify App)

This article explains how to enable or disable your voicemail in Edify App. 

Steps

1. Log into Edify App at app.edify.cx.

2. Click Settings (gears icon).

3. Click Edit Profile.

4. Click the Profile tab.

5. Click the Voicemail Enabled toggle in the Voicemail container.

• Enabled (green): This turns on your voicemail box. This means that when your Ring Time is reached, the caller will hear your voicemail greeting and can leave a voicemail message.

• Disabled (red): This turns off your voicemail box. If voicemail is disabled and your extension is called, then the caller will continue to hear ringing until either you answer the phone call or the caller hangs up.

6. Click Save.