Log into or out of a queue (Edify App)

Edify App > Queue > Log into or out of a queue (Edify App)

This article explains how to log into a queue and how to log out of a queue in Edify App.

In this article

Log into a queue

  1. From the Queue workspace, open the queue menu.

  2. Select ‘Queue’.

  3. Navigate to the queue you want to log into.

  4. Click the access toggle to the right of the queue.

  5. Notice the toggle changes from red to green.

  6. You are now logged into that queue.

Log out of a queue

  1. From the Queue Workspace, open the queue menu.

  2. Select ‘Queue’.

  3. Navigate to the queue you want to log out of.

  4. Click the access toggle to the right of the queue.

  5. Notice a LOGOUT prompt appears on the screen.

  6. Click into the text field on the prompt.

  7. Enter the reason for logging out.

  8. Click the Logout button.

  9. Notice the toggle changes from green to red.