Register a toll free use case

Edify Console > Numbers > Register a toll free use case

This article lists the information required to register a toll free use case.

Registration steps

Fill out the information below in the TF SMS Verification Template and email it to lnp@edify.cx. For more information about toll free messaging, see Overview: Toll free messaging and Edify.

Item

Description

Business Name

The official, legal name of your business.

Corporate Website

A URL directing to your business' website.

First Name

First name of an authorized representative for your business.

Last Name

Last name of an authorized representative for your business.

Email

Email address of an authorized representative for your business.

Contact Phone Number

Contact number of an authorized representative for your business.

Address Line 1,

Address Line 2,

City,

State / Province / Region

ZIP / Postal Code

The official, legal address of your business.

Number(s)

Provide the number(s) that will be used for the campaign.

Note: You can have up to 5 numbers per campaign, however you will need to describe the business use case for having more than one sending number

Volume per month

Use Case

Summarize Use Case

Please describe your use case and the purpose of your messages (i.e. appointment reminders, receipts, etc.)

Messaging Content

160 characters max. What is the message a customer will receive when messaging into this number?

Opt-In Workflow

A step by step description of how the end user opts in. 

Will the TFN be used solely for Customer Support and published as a means for customers to contact them? 

Will the business ever outbound message customers?

Opt-In Workflow Image URL

Where can we find the Opt-In process?

Where is the number published? 

How does the customer know to text in?

Additional Use Case Details

This is a good place to address multiple numbers on one request. 

Anything else to add about the use case or how the customer will use messaging?