Modify the subject of a completed interaction (Edify App)

Edify App > Queue > Interactions > Modify the subject of a completed interaction (Edify App)

This article explains how to modify the subject of a completed interaction in Edify App.

Steps

1. From a completed interaction, click the edit button.

2. Click into the Subject field.

3. Enter the updated subject details in the field.

4. Click anywhere outside the field.

5. Notice the changes are automatically saved.