Modify the subject of a completed interaction (Edify App)

Edify App > Queue > Interactions > Modify the subject of a completed interaction (Edify App)

This article explains how to modify the subject of a completed interaction in Edify App.

Steps

1. From a completed interaction, click the edit button.

2. Click into the Subject field.

3. Enter the updated subject details in the field.

4. Click anywhere outside the field.

Note: Changes are automatically saved.

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