Overview: Softphone workspace (Edify App)

Edify App > Softphone > Overview: Softphone workspace (Edify App)

This article provides an overview of the features of the softphone in Edify App.

In this article


In Edify App, the softphone workspace is where you create outbound calls, receive inbound calls, and manage call-related data (like call history and voicemail). The softphone workspace is also where you can manage fax messages (if your user account has been enabled to do so by your Edify administrator).

Visual breakdown