Reload an IP endpoint (Edify Console)

Edify Console > Account > IP Endpoints > Reload an IP endpoint (Edify Console)

This article explains how to reload an IP endpoint in Edify Console.

Steps

1. Log into Edify Console at console.edify.cx.

2. Navigate to Account > IP Endpoints.

3. Select the IP endpoint you want to reload.

4. Scroll down to near the bottom of the page. On the left side of the page, you’ll see the Reload Endpoint button.

5. Click Reload Endpoint. Then, click Confirm Reload.

6. If the device is a properly configured endpoint, reloading it should work correctly. Otherwise, you’ll receive an error message like “No active device subscriptions found.”

If you experience any issues reloading an IP endpoint, please contact Edify Support at support@edify.cx or through our web chat.

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